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How to Shop
Using your PawPoints
You can earn PawPoints towards future purchases when you spend in the online shop.
- Earn 1 PawPoint for every £ spent on products in The CSJK9 Webshop.
- Each PawPoint is worth 1p when redeemed.
- Once you have reached 500 or more PawPoints you can redeem them on any product(s).
- Earn 250 PawPoints for referring a friend who makes a purchase in the Webshop. Make sure you are logged in to your account and then use the 'Tell a Friend' link on the product pages. Purchase must be made on first visit by friend for you to qualify for these PawPoints.
- Earn 250 PawPoints for writing a Product Review (subject to approval).
List of all How to Shop
Using the online shopping basket
How to use the basket.
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Delivery Information
About delivery of items.
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Credit Card Payments
About payment by credit card.
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Payment by Cheque
How to pay by cheque.
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Refund Policy
About our refund policy.
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Privacy Policy
About our privacy policy.
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Using your PawPoints
How to use your loyalty Paw Points.
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Latest News
Congratulations to the Levenghyl Kennel at Retriever Champs
Six dogs out of FTCh Glenpatrick Eve qualified to run in the 2009 IGL Retriever Championship with three featuring in the awards.
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Customers' Views
The poo eating has stopped!
Dear Ceri.
I am writing to say a huge thankyou!!!
Our 10month old choc lab has been a poo eater for almost the entire time we have had her (since 8wks old). We have tried everything we could think of seeking support from other owners of dogs that poo eat and vets, nutritionalists and behavouralists - and to be honest, had almost given up.
After speaking to a friend whose dog eats your food, we decided to look at your website and eventually spoke to you on the phone. We talked about our dogs (3 labs - all with different requirements) and home situation, as well as indepth diet discussions, and decided to try your advice (we had nothing to lose as it couldn't be any worse!).
I have to say, we are over the moon to be able to say IT WORKED! (in the first day!!) The poo eating has stopped and her stools have become more normal, and we can now finally begin to enjoy our gorgeous dog.
Thank you so much for treating us as individuals, and following us through a very stressful problem.
We will continue to follow your advice and will be recommending anybody with the same issues to yourselves.
If anyone is reading this and is having the same problem with a dog, dont give up. There is help out there, honest!!
Natalie
Need Help? Phone 01745 710470 (during office hours) or use our contact form
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