Account Login

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Order Review

If you placed an order and did not register a customer account, enter your e-mail address and your Order Code to review the order and check the order status.

Forgot your order code(s)? Forgot your order code(s)?
Click here to have them e-mailed to you.

Deliveries (UK only)

Deliveries are made to UK addresses only. Overseas customers should contact their local CSJ stockist.

Please allow 5 full working days from ordering.

Items marked as 'Free Shipping' (eg Herbs, treats, etc.) are sent by 2nd Class Royal Mail post, and do not affect the weight of the 15 - 30kg food orders, that are shipped by courier.

Get extra PawPoints!

You can now earn PawPoints when spending in our online shop.

  • Earn 1 PawPoint for every £ spent on products in the CSJK9 Webshop
  • Once you have reached 500 or more PawPoints you can redeem them on any product(s)
  • Earn 250 PawPoints for referring a friend who makes a purchase in the Webshop
  • Earn 250 PawPoints for writing a Product Review (subject to approval).

See our help page for more information about using and earning PawPoints.

Need Help? (office hours 9.30am - 5.00pm) contact us. Nutritional help available by email only.