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Payment Details

The following information will help you use our online shop.

Using your PawPoints

How to use your reward Paw Points.
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Using the online shopping basket

How to use the basket.
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Delivery Information

About delivery of items.
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Credit Card Payments

About payment by credit card.
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Refund Policy

About our refund policy.
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CSJ Discount Vouchers

We offer 3 types of discount voucher.
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SagePay

About secure payments through SagePay.
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About the Card Payment Verification Process

About the Card Payment Verification Process when you place an order.
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Latest News

Covid-19 News – Orders by Royal Mail

Covid-19 News – Orders by Royal Mail

Please be patient... Orders are in some cases taking 7 postage days to arrive...

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Customers' Views

Sandra Field and Milo the Pointer Puppy

He was thin and always hungry because I think he wasn’t getting any good nutrition as everything was going straight through him. He was forever scavenging! CSJ were very helpful and sent me samples, I found one that worked (Salmon based CP21) and anyone who has a puppy with loose stools will know it was such a relief to get log poos! I am so glad I found them and won’t be changing.

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CSJ User Profiles

Lawrence Morgan-Evans

Lawrence Morgan-Evans

Vanmore Great Danes - since 1981 the kennel has made up 21 Champions with the Vanmore affix!

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Need Help? (office hours 10.30am to 3.30pm Monday to Friday - temporary COVID-19 hours) contact us. Nutritional help available by email only.