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Deliveries (UK only)

Deliveries are made to UK addresses only. Overseas customers should contact their local CSJ stockist.

We are experiencing very high order levels due to Covid-19 uncertainty. Please be advised orders now may take longer than 5 working days.

Items marked as 'Free Shipping' (eg Herbs, treats, etc.) are sent by 2nd Class Royal Mail post, and do not affect the weight of the 15 - 30kg food orders, that are shipped by courier.

Get extra PawPoints!

You can now earn PawPoints when spending in our online shop.

  • Earn 1 PawPoint for every £ spent on products in the CSJK9 Webshop
  • Once you have reached 500 or more PawPoints you can redeem them on any product(s)
  • Earn 250 PawPoints for referring a friend who makes a purchase in the Webshop
  • Earn 250 PawPoints for writing a Product Review (subject to approval).

See our help page for more information about using and earning PawPoints.

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Need Help? (office hours 10.30am to 3.30pm Monday to Friday - temporary COVID-19 hours) contact us. Nutritional help available by email only.