Delivery Update - April 2023
Please note that we are currently experiencing a higher than usual volume of orders. We are doing all we can to ensure customers receive their online orders within 5 working days. Please place your orders early to ensure they are processed as efficiently as possible.
Deliveries (UK only)
Deliveries are made to UK addresses only. Overseas customers should contact their local CSJ stockist.
Please allow 5 working days for delivery.
Items marked as 'Free Shipping' (eg Herbs, treats, etc.) are sent by 2nd Class Royal Mail post, and do not affect the weight of the 15 - 30kg food orders, that are shipped by courier.
Get extra PawPoints!
You can now earn PawPoints when spending in our online shop.
- Earn 1 PawPoint for every £ spent on products in the CSJK9 Webshop
- Once you have reached 500 or more PawPoints you can redeem them on any product(s)
- Earn 250 PawPoints for referring a friend who makes a purchase in the Webshop
- Earn 250 PawPoints for writing a Product Review (subject to approval).
See our help page for more information about using and earning PawPoints.
Online Shop Support Links
Shipping & Delivery
Delivery with CSJ
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Need Help? (office hours 10am to 4pm Monday to Friday) contact us. Nutritional help available by email only.
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