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Payment Details

Delivery Information

  • Prices shown do not include delivery. The delivery charge is calculated when you place items in your basket based on the order size and your location. Click on the 'Estimated Shipping Charges' link on your basket page to see the delivery charge for your order. Some items (such as herbs and treats) have free delivery and no delivery charge will be shown in this case. As a guide the courier contract is for 30kg . For England Wales and the Scottish Lowlands it is £6.85 per 30 kg. All other places in the UK are £10.10 per 30kg.
  • Online orders are only accepted from within the UK.
  • Allow up to 5 working days for delivery. (This excludes public holidays)
  • Items marked as "Free Shipping" (eg Herbs, treats, etc.) are sent by 2nd Class Royal Mail post, and do not affect the weight of the 15 - 30kg food orders, that are shipped by courier (mostly UK mail).
  • You can use the 'your account' button to track the progress of your order (you will need your username and password).

(posted 28/02/2020)

List of all Payment Details

Using your PawPoints

How to use your reward Paw Points. (18/11/2014)
Find out more

Using the online shopping basket

How to use the basket. (28/02/2020)
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Delivery Information

About delivery of items.
(You are on this page).

Credit Card Payments

About payment by credit card. (28/02/2020)
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Refund Policy

About our refund policy. (28/02/2020)
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CSJ Discount Vouchers

We offer 3 types of discount voucher. (28/02/2020)
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SagePay

About secure payments through SagePay. (28/02/2020)
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About the Card Payment Verification Process

About the Card Payment Verification Process when you place an order. (28/02/2020)
Find out more

Latest News

See our new ad in Countryside Magazine

See our new ad in Countryside Magazine

See our new ad in Countryside Magazine - NFU

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Customers' Views

Sandra Field and Milo the Pointer Puppy

He was thin and always hungry because I think he wasn’t getting any good nutrition as everything was going straight through him. He was forever scavenging! CSJ were very helpful and sent me samples, I found one that worked (Salmon based CP21) and anyone who has a puppy with loose stools will know it was such a relief to get log poos! I am so glad I found them and won’t be changing.

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CSJ User Profiles

Logan Williams

Logan Williams

In August 2016 Logan entered the South Wales Sheepdog Trials Association Novice Trial in Blackwood and won both the Young Handlers and Novice with his dog Ned

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Need Help? (office hours 10.30am to 3.30pm Monday to Friday - temporary COVID-19 hours) contact us. Nutritional help available by email only.