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Payment Details

Delivery Information

  • Prices shown do not include delivery. The delivery charge is calculated when you place items in your basket based on the order size and your location. Click on the 'Estimated Shipping Charges' link on your basket page to see the delivery charge for your order. Some items (such as herbs and treats) have free delivery and no delivery charge will be shown in this case. As a guide the courier contract is for 30kg . For England Wales and the Scottish Lowlands it is £6.85 per 30 kg. All other places in the UK are £10.10 per 30kg.
  • Online orders are only accepted from within the UK.
  • Allow up to 5 working days for delivery. (This excludes public holidays)
  • Items marked as "Free Shipping" (eg Herbs, treats, etc.) are sent by 2nd Class Royal Mail post, and do not affect the weight of the 15 - 30kg food orders, that are shipped by courier (mostly UK mail).
  • You can use the 'your account' button to track the progress of your order (you will need your username and password).

(posted 28/02/2020)

List of all Payment Details

Using your PawPoints

How to use your reward Paw Points. (18/11/2014)
Find out more

Using the online shopping basket

How to use the basket. (28/02/2020)
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Delivery Information

About delivery of items.
(You are on this page).

Credit Card Payments

About payment by credit card. (28/02/2020)
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Refund Policy

About our refund policy. (28/02/2020)
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CSJ Discount Vouchers

We offer 3 types of discount voucher. (28/02/2020)
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SagePay

About secure payments through SagePay. (28/02/2020)
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About the Card Payment Verification Process

About the Card Payment Verification Process when you place an order. (28/02/2020)
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Latest News

DPD – our CSJ couriers, double their green vehicle fleet

DPD – our CSJ couriers, celebrate their new 750 green vehicles with their first ever TV ad. DPD UK. The UK’s Most Sustainable Delivery Company

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Customers' Views

Julie Siddons - Old Champ!

Julie Siddons - Old Champ!

Just wanted to update you on my dogs. All of them are looking a lot better. The old one is now on Old Champ!, for the first time in his life we have found a food he loves. The other two are on Fit and Fast! and their coats are a lot better. I was very successful at Crufts this year with my young one winning the Countrymans Weekly Trophy in the BASC ring for working dogs.

Find out more about 'Old Champ!'

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CSJ User Profiles

Kerry and Chloe Roberts - Byphar Gundogs

Kerry and Chloe Roberts  - Byphar Gundogs

Kerry and her daughter Chloe own 4 Pointers ranging from 13yrs down to 15months - all have been or are show dogs. Show dogs need to have a confident personality and a desire to please their handler.

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