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Delivery Information

  • Prices shown do not include delivery. The delivery charge is calculated when you place items in your basket based on the order size and your location. Click on the 'Estimated Shipping Charges' link on your basket page to see the delivery charge for your order. Some items (such as herbs and treats) have free delivery and no delivery charge will be shown in this case. As a guide the courier contract is for 30kg . For England Wales and the Scottish Lowlands it is £7.25 per 30 kg. All other places in the UK are £12.90 per 15kg.
  • Online orders are only accepted from within the UK.
  • Allow up to 5 working days for delivery. (This excludes public holidays)
  • Items marked as "Free Shipping" (eg Herbs, treats, etc.) are sent by 2nd Class Royal Mail post, and do not affect the weight of the 15 - 30kg food orders, that are shipped by courier (mostly UK mail).

(posted 14/07/2022)

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Using your PawPoints

How to use your reward Paw Points. (18/11/2014)
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Using the online shopping basket

How to use the basket. (28/02/2020)
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Delivery Information

About delivery of items.
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Credit Card Payments

About payment by credit card. (28/02/2020)
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Refund Policy

About our refund policy. (28/02/2020)
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CSJ Discount Vouchers

We offer 3 types of discount voucher. (28/02/2020)
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SagePay

About secure payments through SagePay. (28/02/2020)
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About the Card Payment Verification Process

About the Card Payment Verification Process when you place an order. (28/02/2020)
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Series 2 'A Way with Dogs' - full interviews with top handlers

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Customers' Views

'CP All-Rounder' by Charlotte Wilkinson - Dalerwa Gundogs

"I have always found it difficult to keep weight on some of my working labradors during the shooting/field trail season. They are working hard when out picking up and are required to maintain energy and focus during a field trial. Following advice from Ceri, I changed my slightly 'leggy' 2 year old to '"CP All-Rounder" to see if I could maintain her energy levels and get her to a better weight. The composition of the food proved to be an immediate hit with her and I was able to completely change her rations over to the new food quickly and without any fuss. Having been on the new diet for just over a month, I can already see that she is at a healthy weight and has ample energy when working. I have already placed an order for more "CP All-Rounder" and hope to move some of my other dogs onto it. I am sure it will have the same fantastic effect, allowing them to recover from the shooting/field trail season quickly and be ready for some working tests! Thank you CSJ."

- Charlotte Wilkinson (Dalerwa Gundogs)

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Sarah and Mark Fallon

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Need Help? (office hours 10am to 4pm Monday to Friday) contact us. Nutritional help available by email only.