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Shipping and Delivery

Delivery with CSJ via couriers

Deliveries in the UK

Deliveries are made to UK addresses a UK postcode must supplied. We use DPD couriers for item of 10 kg and above, and Royal Mail for items under 2kg in weight.

Delivery Times

Please allow 5 full working days for delivery. If your order has taken longer than this contact our office on admin@csjk9.com please quote your order number.

Delivery Details

  1. On the confirmation screen during checkout, tell us where to leave your package after you’ve submitted your delivery address.
  2. You can nominate a preferred neighbour or select a safe place for delivery. Note the courier will not leave without instructions on the order.
  3. If you supply a mobile phone number the courier will text you a planned delivery slot, you can change this time directly with the courier if necessary. Please check out the delivery App offered by DPD this can allow you to get tracking info once your order is in DPD’s care https://www.dpd.co.uk. Options such as using What 3 Words can help to deliver your order to specific part of your property.

(posted 29/06/2022)

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Delivery with CSJ via couriers

Delivery with CSJ via couriers
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Free Shipping

Free shipping (28/02/2020)
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Customers' Views

Ruth Smith, Essex

I would just like to say a huge thank you.

Skye is now on the herbs and your food 'No Grainer'. I have found a stockiest not far from me where i picked up a bag of food from the other Sunday.

We have now been on the no grainer for two weeks slowly introduced it with no ill affect.  

Skye stools are solid and the best they have ever been and they don't smell, she has no pain or discomfort. 

She is just a happy little dog now and loves your food.

I never thought I would get her right and that it was something that i would just have to have lived with but not any more. 

I can not say how happy I am with your product and your services. You have been so helpful and fantasic.

Thank you so very much.

Ruth

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CSJ User Profiles

Peter Jones

Peter Jones

With the affix of Coldfeet, promoted as Team Coldfeet, Pete and Karen are a husband and wife team with 20 years in the breed

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Need Help? (office hours 10am to 4pm Monday to Friday) contact us. Nutritional help available by email only.