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Payment Details
The following information will help you use our online shop.
Using your PawPoints
How to use your reward Paw Points.
(18/11/2014)
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Using the online shopping basket
How to use the basket.
(28/02/2020)
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Delivery Information
About delivery of items.
(28/02/2020)
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Credit Card Payments
About payment by credit card.
(28/02/2020)
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Refund Policy
About our refund policy.
(28/02/2020)
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CSJ Discount Vouchers
We offer 3 types of discount voucher.
(28/02/2020)
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SagePay
About secure payments through SagePay.
(28/02/2020)
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About the Card Payment Verification Process
About the Card Payment Verification Process when you place an order.
(28/02/2020)
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Latest News
Covid-19 News – Orders by Royal Mail
Please be patient... Orders are in some cases taking 7 postage days to arrive...
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Customers' Views
Julie Siddons - Old Champ!
Just wanted to update you on my dogs. All of them are looking a lot better. The old one is now on Old Champ!, for the first time in his life we have found a food he loves. The other two are on Fit and Fast! and their coats are a lot better. I was very successful at Crufts this year with my young one winning the Countrymans Weekly Trophy in the BASC ring for working dogs.
Need Help? (office hours 10.30am to 3.30pm Monday to Friday - temporary COVID-19 hours) contact us. Nutritional help available by email only.
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