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Privacy and Terms

Privacy Policy

We will only contact you with details of special offers etc if you have requested such information during the checkout process. If you wish to be removed from a list to which you have subscribed, then you can do so by using the 'your account' link to change your preferences. Alternatively e-mail us with your name and e-mail address, indicating that you wish to cease receiving such e-mail.

Your details will not be passed on to a third party.

In accordance with General Data Protection Regulations (GDPR)

We want to keep in touch with you and send you information in answer to your enquiries and to assist with our deliveries. So, it’s important you understand that when you complete a CSJ form or order, you consent to the use of your contact details being used by CSJ and any third party involved in the delivery chain. However, if you don’t want to hear any more from us, please tell us by emailing: admin@csjk9.com or phone: 01745 710470

‘We’ refers to CSJ Dog Foods

We promise not to fill up your inbox with unnecessary messages and hopefully, you’d like to hear from us occasionally. Our aim is to provide you with valuable information that can assist your orders, deliveries, stockist information and fulfil your enquiries. We want you to be absolutely clear about how our service works and why we need your registration details. Please note that we’ll treat all your details with utmost care and will never sell on your details to other companies for marketing purposes.

Third-party couriers and hauliers

All our third-party couriers and hauliers have confirmed that they control your data in line with the new General Data Protection Regulation (GDPR) and no data will be sold or passed onto other parties.

These are the sorts of issues that we may need to communicate with you about:

  • Bulk order enquiries
  • Stockist applications
  • General enquiry forms
  • Nutritional enquiries
  • Confirmation of order details
  • Confirmation of shipping email
  • Shop order form

(posted 28/02/2020)

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Privacy Policy

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Terms and Conditions

CSJ Terms and Conditions (28/02/2020)
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Latest News

Series 2 'A Way with Dogs' - full interviews with top handlers

Series 2 'A Way with Dogs' - full interviews with top handlers

See the full interviews with our elite team of top sheepdog handlers for Series 2 'A Way with Dogs' sheepdog trial in HD on YouTube.

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Customers' Views

Donna Waring 'Calm Down!'

I wanted to let you know about the success I’ve had with Calm Down and my fourth puppy Kizzy.  I took Kizzy to training group and she was barked at solidly for 4 weeks of the class by one of those little pug crosses.   By week 5 my pup Kizzy had started to retaliate and bark back, and she was looking at the door all the time and was very uncomfortable.  This then escalated into a fear of small dogs where she would bark every time she passed one.

I gave her a break for 3 or 4 weeks from training and then took her back, but the minute we got outside the venue the barking and panting and stress behaviour began again, even though this was a different group of puppies.

So I then began working with her myself, introducing her to dogs of various different sizes, taking her free running off the lead with them and things, and I also put her on Calm Down.  I then spent about 5 months ringing around various dog clubs and groups to try and find one to take Kizzy to.  The problem I had was that when they heard I was totally blind, they insisted on me bringing someone with me, and as I live alone, I had no one to take. 

Finally, I found one last week where they were willing for me and Kizzy to come alone.  I took her along and all my hard work and the Calm Down had done its stuff.  She was absolutely fine and just barked twice the whole of the time we were there.  So on week two which was yesterday, they were doing a Kennel Club Bronze test.  I put Kizzy in thinking it would be good practice for her even if she failed, and she passed!  What is more, she greeted a little Jack Russell Chihuahua cross nicely without barking, which hadn’t been there last week.  And she sat beside me minding her own business while I had cuddles with the dog. 

This is the best calming product I have ever tried.  Don’t get me wrong, you have to put the work in.  But if you work hard and use the product in conjunction, you can achieve a lot.

Donna

Find out more about Calm Down!

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CSJ User Profiles

Kerry and Chloe Roberts - Byphar Gundogs

Kerry and Chloe Roberts  - Byphar Gundogs

Kerry and her daughter Chloe own 4 Pointers ranging from 13yrs down to 15months - all have been or are show dogs. Show dogs need to have a confident personality and a desire to please their handler.

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Need Help? (office hours 10am to 4pm Monday to Friday) contact us. Nutritional help available by email only.