Privacy and Terms

Privacy Policy

We will only contact you with details of special offers etc if you have requested such information during the checkout process. If you wish to be removed from a list to which you have subscribed, then you can do so by using the 'your account' link to change your preferences. Alternatively e-mail us with your name and e-mail address, indicating that you wish to cease receiving such e-mail.

Your details will not be passed on to a third party.

In accordance with General Data Protection Regulations (GDPR)

We want to keep in touch with you and send you information in answer to your enquiries and to assist with our deliveries. So, it’s important you understand that when you complete a CSJ form or order, you consent to the use of your contact details being used by CSJ and any third party involved in the delivery chain. However, if you don’t want to hear any more from us, please tell us by emailing: admin@csjk9.com or phone: 01745 710470

‘We’ refers to CSJ Dog Foods

We promise not to fill up your inbox with unnecessary messages and hopefully, you’d like to hear from us occasionally. Our aim is to provide you with valuable information that can assist your orders, deliveries, stockist information and fulfil your enquiries. We want you to be absolutely clear about how our service works and why we need your registration details. Please note that we’ll treat all your details with utmost care and will never sell on your details to other companies for marketing purposes.

Third-party couriers and hauliers

All our third-party couriers and hauliers have confirmed that they control your data in line with the new General Data Protection Regulation (GDPR) and no data will be sold or passed onto other parties.

These are the sorts of issues that we may need to communicate with you about:

• Bulk order enquiries
• Stockist applications
• General enquiry forms
• Nutritional enquiries
• Confirmation of order details
• Confirmation of shipping email
• Shop order form

(posted 28/02/2020)