You are here: Home > Support > Privacy and Terms > Privacy Policy

Privacy and Terms

Privacy Policy

We will only contact you with details of special offers etc if you have requested such information during the checkout process. If you wish to be removed from a list to which you have subscribed, then you can do so by using the 'your account' link to change your preferences. Alternatively e-mail us with your name and e-mail address, indicating that you wish to cease receiving such e-mail.

Your details will not be passed on to a third party.

In accordance with General Data Protection Regulations (GDPR)

We want to keep in touch with you and send you information in answer to your enquiries and to assist with our deliveries. So, it’s important you understand that when you complete a CSJ form or order, you consent to the use of your contact details being used by CSJ and any third party involved in the delivery chain. However, if you don’t want to hear any more from us, please tell us by emailing: admin@csjk9.com or phone: 01745 710470

‘We’ refers to CSJ Dog Foods

We promise not to fill up your inbox with unnecessary messages and hopefully, you’d like to hear from us occasionally. Our aim is to provide you with valuable information that can assist your orders, deliveries, stockist information and fulfil your enquiries. We want you to be absolutely clear about how our service works and why we need your registration details. Please note that we’ll treat all your details with utmost care and will never sell on your details to other companies for marketing purposes.

Third-party couriers and hauliers

All our third-party couriers and hauliers have confirmed that they control your data in line with the new General Data Protection Regulation (GDPR) and no data will be sold or passed onto other parties.

These are the sorts of issues that we may need to communicate with you about:

  • Bulk order enquiries
  • Stockist applications
  • General enquiry forms
  • Nutritional enquiries
  • Confirmation of order details
  • Confirmation of shipping email
  • Shop order form

(posted 28/02/2020)

List of all Privacy and Terms

Privacy Policy

Privacy Policy
(You are on this page).

Terms and Conditions

CSJ Terms and Conditions (28/02/2020)
Find out more

Latest News

Warning – DPD disruption in Glasgow

DPD predict disruption to their delivery service in the following Glasgow postcodes between 31/10/21 & 12/11/21.

:: full story
:: all stories

Customers' Views

Carole Crompton

Just to let you know how we are getting on. I went and got some food from a stockist in Chorley almost straight away because I was going on hols on the first of June and was taking the dogs with us.I got old Champ for my old girl and Champ for the other two, I thought I would make the change for the hols and boy I'm glad I did. Together with the food and the salmon oil and no ake at your suggestion, my old girl was like a spring chick and still doing well. Also my fussy greyhound comes and tells me when its mealtimes and her bowel movements are a lot better [ nice firm poos]. The youngster is also doing well, so all in all I wish I had used CSJ sooner and thanks for your help and I wouldn't hesitate in recommending your food to others.

:: more testimonials

CSJ User Profiles

Debra Harker

Debra Harker

Ettrick Gordon Setters Debra’s most memorable success was winning the Dog CC at Crufts in 2000

:: more info
:: all profiles

Need Help? (office hours 10.30am to 3.30pm Monday to Friday - temporary COVID-19 hours) contact us. Nutritional help available by email only.