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Refund Policy

If the item we deliver is faulty, you are legally entitled to a full refund but you must report it to us within 28 days of receipt. Return the item to us intact with all packaging.

If you have received goods and have simply changed your mind about purchasing them, you may return the goods to us and a full credit will be given subject to the following conditions:

  • You notify us of your desire to cancel within seven days of receipt of the goods.
  • The goods are returned within 30 days of receipt, and are in a re-saleable condition and in the original packaging.
  • You pay the return delivery charges, either using our collection system or by using a method of your own choosing.
  • The goods are not customised for you in any way.

(posted 28/02/2020)

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Julie Siddons - Old Champ!

Just wanted to update you on my dogs. All of them are looking a lot better. The old one is now on Old Champ!, for the first time in his life we have found a food he loves. The other two are on Fit and Fast! and their coats are a lot better. I was very successful at Crufts this year with my young one winning the Countrymans Weekly Trophy in the BASC ring for working dogs.

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