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Payment Details

Refund Policy

If the item we deliver is faulty, you are legally entitled to a full refund but you must report it to us within 28 days of receipt. Return the item to us intact with all packaging.

If you have received goods and have simply changed your mind about purchasing them, you may return the goods to us and a full credit will be given subject to the following conditions:

  • You notify us of your desire to cancel within seven days of receipt of the goods.
  • The goods are returned within 30 days of receipt, and are in a re-saleable condition and in the original packaging.
  • You pay the return delivery charges, either using our collection system or by using a method of your own choosing.
  • The goods are not customised for you in any way.

(posted 28/02/2020)

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Refund Policy

About our refund policy.
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Customers' Views

Beverley Guthrie, Scotland

Thanks for the samples , my dogs are well behaved eaters but i was astounded to see them fighting to try to get to Baileys tripe to steal it.

I ordered the tripe from a local supplier and Hi/low and CP21 from your online shop and its been amazing the difference in them all. The girls are on the hi/low with a few kibbles of tripe to stop the stealing and Baileys doing really well on the tripe with no upset tummys  or loose bowels.

For an hour before meal times they would be walking the floor and running to their dish to try to get you to hurry but their new food seems to leave them fuller for longer and theyre not constantly scrounging.

Bailey is actually puting on a little weight with the tripe and looks much healthier. Hes always been scrawny no matter what we fed him and with his tum its been hard to keep weight on him

Thanks for your help. When i order next i will try the oil and treats you recommended!

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CSJ User Profiles

Jada Amoah

Jada Amoah

Canicross competitor ranked no.1 Junior BSSF National Champions age 14-18

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