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Payment Details

SagePay

When you click on the 'Place Order' button, you will temporarily leave our website and be taken to a secure payment page on the SagePay Web site. You will be redirected back to our store once the transaction has been processed. We have partnered with SagePay, a leader in secure internet payment processing, to ensure that your transactions are processed securely and reliably.

(posted 28/02/2020)

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Using your PawPoints

How to use your reward Paw Points. (18/11/2014)
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Using the online shopping basket

How to use the basket. (28/02/2020)
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Delivery Information

About delivery of items. (28/02/2020)
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Credit Card Payments

About payment by credit card. (28/02/2020)
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Refund Policy

About our refund policy. (28/02/2020)
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CSJ Discount Vouchers

We offer 3 types of discount voucher. (28/02/2020)
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SagePay

About secure payments through SagePay.
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About the Card Payment Verification Process

About the Card Payment Verification Process when you place an order. (28/02/2020)
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Latest News

DPD – our CSJ couriers, double their green vehicle fleet

DPD – our CSJ couriers, celebrate their new 750 green vehicles with their first ever TV ad. DPD UK. The UK’s Most Sustainable Delivery Company

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Customers' Views

Jo Stanley

Just thought I would send a quick follow up e mail now that my boys have been on the food for a few weeks. What can I say, we are over the moon with the transition.  The Lamb and Rice has worked best for Charlie (with the sensitive tummy) so I have just placed another order for that one, it was also the one one that all three were more drawn to during the taste test.  We are continuing to see a reduction in the size of Jakes Lipomas which is fantastic and something we never thought would happen we initially just wanted to prevent them from growing, all three of the dogs seem to have an extra spring in their step which is lovely to see especially in Jake who is back to chasing every duck, squirrel and rabbit!  The NO Ake has also been a success.  We took Rhandle to the vets for his med check up just in case but since being on the no ake he has been off the metacam completely :-).  He had a routine post opp appointment with the specialist yesterday who was also very impressed with his progress, Rhandles shoulder is considered an end stage joint so he had never thought he would be free from strong pain relief. We couldn't be happier and I would like to say a huge thank you for your advice.

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CSJ User Profiles

Tracy Page - Borzoi owner and exhibitor

Tracy Page - Borzoi owner and exhibitor

Tracy has 2 Borzoi – India (Lynx Autumn Mist) and Ava (Lynx Christmas Belle)

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Need Help? (office hours 10.30am to 3.30pm Monday to Friday - temporary COVID-19 hours) contact us. Nutritional help available by email only.