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Payment Details

Using the online shopping basket

  • Browse the site, and add the items that you would like to order to your basket, being careful to select any options that you require where appropriate.
  • If this is your first order, you will be asked to register when placing your order, and choose a username and password (keep note of your username and password).
  • If you change your mind about ordering an item it can be deleted from your basket before going to the checkout.
  • When you are ready to place the order go to the checkout.
  • You can choose between online payment with your credit or debit card, or offline payment by cheque.

(posted 28/02/2020)

List of all Payment Details

Using your PawPoints

How to use your reward Paw Points. (18/11/2014)
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Using the online shopping basket

How to use the basket.
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Delivery Information

About delivery of items. (28/02/2020)
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Credit Card Payments

About payment by credit card. (28/02/2020)
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Refund Policy

About our refund policy. (28/02/2020)
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CSJ Discount Vouchers

We offer 3 types of discount voucher. (28/02/2020)
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SagePay

About secure payments through SagePay. (28/02/2020)
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About the Card Payment Verification Process

About the Card Payment Verification Process when you place an order. (28/02/2020)
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Latest News

See our new ad in Countryside Magazine

See our new ad in Countryside Magazine

See our new ad in Countryside Magazine - NFU

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Customers' Views

Ruth Smith, Essex

I would just like to say a huge thank you.

Skye is now on the herbs and your food 'No Grainer'I have found a stockiest not far from me where i picked up a bag of food from the other Sunday.

We have now been on the no grainer for two weeks slowly introduced it with no ill affect.  

Skye stools are solid and the best they have ever been and they don't smell, she has no pain or discomfort. 

She is just a happy little dog now and loves your food.

I never thought I would get her right and that it was something that i would just have to have lived with but not any more. 

I can not say how happy I am with your product and your services. You have been so helpful and fantasic.

Thank you so very much.

Ruth

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CSJ User Profiles

Sam Roper

Sam Roper

Sam Roper is a working shepherd and triallist in the Lake District valleys. Sam uses the prefix Cranford sheepdogs.

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Need Help? (office hours 10.30am to 3.30pm Monday to Friday - temporary COVID-19 hours) contact us. Nutritional help available by email only.