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Payment Details

Using the online shopping basket

  • Browse the site, and add the items that you would like to order to your basket, being careful to select any options that you require where appropriate.
  • If this is your first order, you will be asked to register when placing your order, and choose a username and password (keep note of your username and password).
  • If you change your mind about ordering an item it can be deleted from your basket before going to the checkout.
  • When you are ready to place the order go to the checkout.
  • You can choose between online payment with your credit or debit card, or offline payment by cheque.

(posted 28/02/2020)

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Using your PawPoints

How to use your reward Paw Points. (18/11/2014)
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Using the online shopping basket

How to use the basket.
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Delivery Information

About delivery of items. (14/07/2022)
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Credit Card Payments

About payment by credit card. (28/02/2020)
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Refund Policy

About our refund policy. (28/02/2020)
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CSJ Discount Vouchers

We offer 3 types of discount voucher. (28/02/2020)
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SagePay

About secure payments through SagePay. (28/02/2020)
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About the Card Payment Verification Process

About the Card Payment Verification Process when you place an order. (28/02/2020)
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Latest News

Royal Mail Industrial Action

No Royal Mail collections will be made on the following days... See the full story.

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Customers' Views

Donna Waring 'Calm Down!'

I wanted to let you know about the success I’ve had with Calm Down and my fourth puppy Kizzy.  I took Kizzy to training group and she was barked at solidly for 4 weeks of the class by one of those little pug crosses.   By week 5 my pup Kizzy had started to retaliate and bark back, and she was looking at the door all the time and was very uncomfortable.  This then escalated into a fear of small dogs where she would bark every time she passed one.

I gave her a break for 3 or 4 weeks from training and then took her back, but the minute we got outside the venue the barking and panting and stress behaviour began again, even though this was a different group of puppies.

So I then began working with her myself, introducing her to dogs of various different sizes, taking her free running off the lead with them and things, and I also put her on Calm Down.  I then spent about 5 months ringing around various dog clubs and groups to try and find one to take Kizzy to.  The problem I had was that when they heard I was totally blind, they insisted on me bringing someone with me, and as I live alone, I had no one to take. 

Finally, I found one last week where they were willing for me and Kizzy to come alone.  I took her along and all my hard work and the Calm Down had done its stuff.  She was absolutely fine and just barked twice the whole of the time we were there.  So on week two which was yesterday, they were doing a Kennel Club Bronze test.  I put Kizzy in thinking it would be good practice for her even if she failed, and she passed!  What is more, she greeted a little Jack Russell Chihuahua cross nicely without barking, which hadn’t been there last week.  And she sat beside me minding her own business while I had cuddles with the dog. 

This is the best calming product I have ever tried.  Don’t get me wrong, you have to put the work in.  But if you work hard and use the product in conjunction, you can achieve a lot.

Donna

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CSJ User Profiles

Kat Copley-Holland

Kat Copley-Holland

‘KATABATIC’ Kat owns and co-owns Alaskan Malamutes and has made up several Champions.

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