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Payment Details

Using your PawPoints

You can earn PawPoints towards future purchases when you spend in the online shop.

  • Earn 1 PawPoint for every £ spent on products in The CSJK9 Webshop.
  • Each PawPoint is worth 1p when redeemed.
  • Once you have reached 500 or more PawPoints you can redeem them on any product(s).
  • Earn 250 Paw Points for referring a friend who makes a purchase in the webshop. Please e mail admin@csjk9.com with your and your friend’s Name & Address, requesting your referral reward points.
  • Earn 250 PawPoints for writing a Product Review (subject to approval).

(posted 18/11/2014)

List of all Payment Details

Using your PawPoints

How to use your reward Paw Points.
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Using the online shopping basket

How to use the basket. (28/02/2020)
Find out more

Delivery Information

About delivery of items. (28/02/2020)
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Credit Card Payments

About payment by credit card. (28/02/2020)
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Refund Policy

About our refund policy. (28/02/2020)
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CSJ Discount Vouchers

We offer 3 types of discount voucher. (28/02/2020)
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SagePay

About secure payments through SagePay. (28/02/2020)
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About the Card Payment Verification Process

About the Card Payment Verification Process when you place an order. (28/02/2020)
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Latest News

Covid-19 News – Orders by Royal Mail

Covid-19 News – Orders by Royal Mail

Please be patient... Orders are in some cases taking 7 postage days to arrive...

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Customers' Views

Kelly Murrell

Thank you so much for all your help and advice for our rescue Lab x Collie Bryn, he is now well on the way to becoming a fit and healthy dog. Your entire service from initial advice emails, free samples to then ordering online and receiving the chosen dog food was seamless – you don’t find many companies nowadays that offer such great service, but CSJ should definitely win an award for theirs!

Now to the products themselves …. Bryn’s first taste was from the samples you kindly sent and he chose the Natural Champ! as his favourite. Now we have a lovely big 15kg bag of it, both him and I are very happy. With other foods we have tried him on he has been fairly picky, with going off one brand entirely. He ABSOLUTELY loves Natural Champ!....he wolfs it down! The bowl is always licked clean and no mere morsels are left what so ever! The value is totally exceptional, looking at what other so-called premium brands charge - its an outrage they get away with it!

What more can I say – great service, fantastic product (with transparency of what ingredients actually goes into it – really important for me, as you are what you eat!), amazing value.

I am recommending your products to everyone I know who has a dog and now I have joined a local agility club I will telling them all too! Well done and I wish you even greater success in the future!

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CSJ User Profiles

Anita Hermes

Anita Hermes

Anita has been a German team member 16 times in the Continental Sheepdog Championships and 4 times in the World Trials team

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Need Help? (office hours 10.30am to 3.30pm Monday to Friday - temporary COVID-19 hours) contact us. Nutritional help available by email only.