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Payment Details

Using your PawPoints

You can earn PawPoints towards future purchases when you spend in the online shop.

  • Earn 1 PawPoint for every £ spent on products in The CSJK9 Webshop.
  • Each PawPoint is worth 1p when redeemed.
  • Once you have reached 500 or more PawPoints you can redeem them on any product(s).
  • Earn 250 Paw Points for referring a friend who makes a purchase in the webshop. Please e mail admin@csjk9.com with your and your friend’s Name & Address, requesting your referral reward points.
  • Earn 250 PawPoints for writing a Product Review (subject to approval).

(posted 18/11/2014)

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Using your PawPoints

How to use your reward Paw Points.
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Using the online shopping basket

How to use the basket. (28/02/2020)
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Delivery Information

About delivery of items. (28/02/2020)
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Credit Card Payments

About payment by credit card. (28/02/2020)
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Refund Policy

About our refund policy. (28/02/2020)
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CSJ Discount Vouchers

We offer 3 types of discount voucher. (28/02/2020)
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SagePay

About secure payments through SagePay. (28/02/2020)
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About the Card Payment Verification Process

About the Card Payment Verification Process when you place an order. (28/02/2020)
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Latest News

Warning – DPD disruption in Glasgow

DPD predict disruption to their delivery service in the following Glasgow postcodes between 31/10/21 & 12/11/21.

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Customers' Views

Heather

Just to let you know that Mirren and Skye are both doing really well on CP21. Mirren hardly itches at all now and they both eat up every drop every mealtime. Skye's coat is looking much better as he was a wee ragamuffin when we got him, and we didn't think mirrens coat could be any shinier but it is!

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Fran Albisser

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Need Help? (office hours 10.30am to 3.30pm Monday to Friday - temporary COVID-19 hours) contact us. Nutritional help available by email only.